Multiven, Inc., a fast growing global provider of multivendor and multi-technology network operations and optimization lifecycle support services, today announced the expansion of its service offerings as part of a comprehensive set of solutions designed to meet growing customer needs for tailored and specialized network support services.
“The expansion of our service offerings is in response to increasing customer demand for affordable and robust internetwork solutions,” said Peter Alfred-Adekeye, CEO of Multiven. “Networks are technologically complex, infrastructurally diverse, and increasingly indispensable to companies looking to excel in today’s competitive business environment. Our unprecedented converged support expertise translates to an immense reduction in the total-cost-of-network-ownership, a prolonged infrastructure lifespan and a completely pervasive network for our customers.”
The new service offerings are segmented into Network Operations, Optimization and Hybrid Services. They provide greater price and solutions flexibility for Multiven’s diverse customer-base of Managed Service Providers, Network Equipment Manufacturers, Large Enterprises, SMBs and Governments worldwide, as they seek to make their network infrastructure highly-available and improve their end-customer experience cost-effectively.
Service Description
Operational Services
— ExpertEase Internetwork Services (EIS) — a pay-as-you-go offering targeted at customers looking to try out Multiven’s support services before forming a relationship with the company.
— Premium Internetwork Services (PIS) provide customers with high-level operational solutions and an on-going relationship with Multiven that includes unlimited access to the Internetwork Solutions Center, familiarity with customers’ network infrastructure and personnel.
— PremiumTouch Internetwork Service (PTIS) — a high-touch Premium service that includes a designated expert engineer that serves as the customer’s advocate within Multiven.
Optimization Services
— Optimum Internetwork Services (OIS) provide clients worldwide with proactive carrier-class consulting services delivered by a designated team of industry-experts reflecting individual customer needs.
Hybrid Services
— PremiumPlus Internetwork Services (PPIS) — an amalgamation of network operations and optimization support services.
The aforementioned services are available immediately, delivered on-shore — directly or in an out-tasked model — and are available for resell by Multiven’s partners either privately labelled or co-branded.
Multiven Supported Technologies
Routing Protocols, IP Telephony and Unified messaging, VoIP, Security, VPN, Storage Networking, Wireless, LAN, IBM Networking, NMS, Content Networking, QOS, Optical Networking, Access-Dial, Cable, DSL, WAN, WAN Switching, ATM, AON, Hardware Architecture, Desktop protocols, Mobile Wireless, Contact center, Conferencing, IPTV, Software
Multiven Supported Equipment
Cisco Systems, Juniper Networks, Huawei, Nortel Networks, Lucent, Alcatel, XORP, Force10, Aruba Networks, Extreme Networks and Foundry Networks.
About Multiven
Privately held and headquartered in Palo Alto, California, Multiven is a fast growing global provider of expert-level multivendor and multi-technology inter-network operations and optimization life-cycle support services to Managed Service Providers, Large Enterprises, Network Equipment Manufacturers, Small Medium Businesses and Governments worldwide.