SAN JOSE, CA -- 06/27/2005 -- NetIQ Corp. (NASDAQ: NTIQ), a leading provider of integrated systems and security management solutions, today announced that NEC Unified Solutions, Inc. (NEC), a leader in converged voice and data communications solutions for the enterprise, is using NetIQ® AppManager® for VoIP as part of its SecurePlus monitoring solution to successfully monitor and remotely manage critical network components of data and IP Telephony systems. NetIQ® VoIP Management solutions are a key piece of NetIQ's Knowledge-Based Service Assurance strategy, which provides customers with systems and security management solutions that empower IT with the knowledge to assure service.
According to Infonetics Research's latest report, "VoIP Services Annual Market Size and Forecast for North America," North American VoIP service revenue topped .3 billion in 2004, and is expected to soar 1,431% to .9 billion in 2009. As Kevin Mitchell, directing analyst for Infonetics and author of the report, stated, "VoIP services are relatively new to the telecommunications scene, so the growth rates will be extremely high as communication networks and services trend towards VoIP."
Understanding the potential growth capabilities of this market, NEC has made considerable investments in its telecommunications services offerings. Through SecurePlus, NEC provides an extension of a customer's IT department with guaranteed, cost-effective, non-intrusive out-tasking of fault, configuration, performance, and security management. Additionally, SecurePlus provides customers with complete visibility of their IP communications network through a customized, intuitive web interface. These offerings are available to NEC's customers through both its direct and dealer channels.
"As a total solution provider, NEC is concerned not just with technology, but ultimately, with how the technology will enable customers to be more successful in their business," said Jay Krauser, general manager of Product Management for NEC Unified Solutions. "The NetIQ VoIP Management solution helps us to prepare clients for their VoIP deployment as well as maximize the performance and availability of their IP telephony systems and applications."
A growing number of universities, healthcare, and financial institutions, to name a few, are putting their VoIP deployments and subsequent infrastructure in the hands of NEC. "These organizations require 99.999% reliability and cannot afford 'downtime.' If these mission-critical systems were not available or performing optimally, a significant amount of revenue would be lost," Krauser continued.
"We place a high value on our Managed Service Provider (MSP) relationships and have shaped technology and business programs specifically to meet their needs," said David Pann, vice president and general manager of the VoIP Business at NetIQ. "Leading solution providers, such as NEC, find NetIQ's commitment to their success reflected in special licensing, dedicated relationship management and technical support teams. AppManager for VoIP is quickly becoming an integral part of the success of a growing number of MSPs."
NEC Professional Services use NetIQ Vivinet Assessor
NEC offers the Vivinet Assessor-based IP RediCheck to provide a simple "pass-fail" test of a network's ability to support the expected amount of VoIP traffic in its existing configuration. This service's primary deliverable consists of an executive report documenting the network's ability to support VoIP. Should the network receive a non-passing rating, NEC's IP Telephony Readiness Assessment, a comprehensive evaluation of the network also based upon NetIQ Vivinet Assessor, is recommended to further investigate underlying network issues and offer expert recommendations for remediation. The IP RediCheck is available to NEC's customers as a stand-alone service, and is also bundled with every IP Communication solution NEC offers.
NEC Resells NetIQ VoIP Management
NEC is also selling licenses for NetIQ Vivinet Assessor and NetIQ Vivinet Diagnostics. NetIQ Vivinet Assessor helps determine quickly and easily how well VoIP will work on a network prior to deployment or investing in costly training and pilot deployments. After deployment, NetIQ Vivinet Diagnostics identifies the source of call performance problems by evaluating data flows between IP phones on the network and analyzing the results.
About NetIQ
NetIQ is a leading provider of integrated systems and security management solutions that empower IT with the knowledge and ability to assure IT service. NetIQ's Knowledge-Based Service Assurance strategy embeds knowledge and best practices to ensure operational integrity, better manage service levels and risk and ensure policy compliance. Our modular, best-of-breed solutions for Performance & Availability Management, Security Management, Configuration & Vulnerability Management, and Operational Change Control integrate through an open, service-oriented architecture allowing for common reporting, analytics and dashboards. Headquartered in San Jose, Calif., NetIQ has offices and development facilities in 16 countries worldwide. For more information about NetIQ, visit www.netiq.com or call (888) 323-6768.
About NEC Unified Solutions, Inc.
NEC Unified Solutions, Inc., a leader in converged voice and data communications solutions for the enterprise, delivers the industry's most innovative suite of products, applications and services that help customers achieve their business goals. With more than a century of communications and networking expertise, NEC Unified Solutions, Inc., an affiliate of NEC Corporation (NASDAQ: NIPNY), offers the broadest range of communications services and solution choices, flexible product platforms and applications, and an open migration path to protect investments. NEC Unified Solutions, Inc. serves the Fortune 1000 and customers across the globe in vertical markets such as hospitality, education, government and healthcare. For more information, visit www.necunified.com, or call (877) 463-2267.
NetIQ, AppManager and Vivinet are trademarks or registered trademarks of NetIQ Corporation in the United States and other countries. All other trademarks mentioned are the property of their respective owners.
