NetIQ Joins Vendor-Neutral Program for Benchmarking Service-Enabling Technology Vendors Worldwide
HOUSTON, TX - October 6, 2009 - NetIQ Corporation today announced that it has received accreditation under the MSPAlliance's (MSPA) Vendor Accreditation Program (VAP). VAP is the first program of its kind, specifically designed by managed service providers (MSPs) as a benchmark for vendors who sell to the MSP community. Vendors who bear the VAP seal have shown they abide by the highest principles of quality in areas such as financial stability, positive channel practices, product research and development, and MSP customer satisfaction.
"The Vendor Accreditation Program is important to MSPs, since companies that receive accreditation have demonstrated their ongoing commitment to the channel," said Charles Weaver, president of the MSPAlliance. "We are very proud to have NetIQ as a part of this prestigious body of vendors."
VAP was created using a wide base of criteria considered as critical by MSPs when selecting a vendor. Criteria examined during the accreditation process include:
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