NEDS, a leading managed services provider, today announced that it has received accreditation under the MSPAlliance’s (MSPA) Managed Services Accreditation Program (MSAP). MSAP is the first program of its kind, specifically designed and created to provide customers of managed services providers with the assurance that the services provider they hire meets or exceeds the highest principles of quality in areas such as financial stability, facilities, managed services practices, and customer satisfaction.
"The Managed Services Accreditation Program is a rigorous program that benchmarks and verifies the quality of the company providing managed services,” said Charles Weaver, MSPAlliance president. "We are very proud to have NEDS as a part of this prestigious body of MSPs.”
MSAP was created, using a wide base of criteria that will properly encompass a wide range of managed service providers. By covering buying and service delivery criteria that matter to customers, the MSAP certification program tracks and measures a satisfactory level of professional and business practices, helping MSPs to consistently deliver superior services to their clients.
“It is not an easy task to achieve MSAP accreditation,” said Craig Valentine Brenner, NEDS Chief Executive Officer. “But it ultimately benefits both us and our customers. We earn a higher degree of trust from our clients; they know that we operate at the highest level of dependency and capability.”
The MSPAlliance, with almost 300 corporate members worldwide, is committed to increasing reliability and dependability in the industry surrounding the value and benefit of using Managed Service Providers to provide a wide range of mission-critical services. In addition, the MSPAlliance collects data on the practice of managed services on behalf of its members, to help them increase the value delivery of IT to the organizations they serve.
About NEDS NEDS is a leading provider of automated managed service for the small and medium sized business. NEDS specializes in managing the most common Internet technologies in use in business today. With their unique “micro-datacenter” design and rock-solid engineering, NEDS brings world-class Internet operations to smaller business owners at a price they can afford.
For more information about NEDS please visit www.neds.com, email info@neds.com, or call 781.419.4200.
About MSPAlliance The MSPAlliance is a global organization made up of service providers and technology enablers who work in a collaborative effort to define, promote and educate the Managed Services Industry and the end-user consumer on the adoption and successful use of technology through Managed Services.
For more information about the MSPAlliance and the Managed Services Accreditation Program please visit www.mspalliance.com/.
