REDWOOD CITY, Calif. – Nov. 14, 2007 –Nimsoft, Inc., the “Big 4” alternative for IT performance and availability monitoring solutions, today announced that Alvaka Networks and Getronics were named as the platinum award recipients of the Best Practices for Managed Services awards sponsored by Nimsoft. The gold award recipients were CDW Berbee, Eurodata Systems, Incompass IT and SL Powers. The Best Practices Program is a global awards initiative designed to acknowledge innovation and excellence amongst managed service providers. Applicants were evaluated by an independent panel of industry experts in the areas of innovative business strategies, values and ethics, and customer satisfaction in addition to cost-effectiveness in service delivery.
Platinum award winner Getronics, a subsidiary of KPN and headquartered in Amsterdam, is a leading international provider of Information and Communication Technology (ICT) services and solutions. “Getronics’ mission is to enable organizations to raise their performance and increase the productivity of their people, by facilitating information sharing and working together,” said Dick Boynton, vice president, Global Remote Infrastructure Services, Getronics. “Receiving this industry award reconfirms our commitment to delivering solid service and focusing on the needs of our clients’ IT environments.”
The judges also selected Alvaka Networks, located in Huntington Beach, California, as a platinum award recipient for its seasoned experience in managed services and success in high customer satisfaction. “We are honored to receive this award. The fact that many outstanding companies were considered for this award makes it more meaningful that we were recognized for our hard work and dedication to excellence in delivering the highest quality services to our customers,” said Oli Thordarson, president and CEO of Alvaka Networks.
The entries were judged independently by IT industry analyst Peter O’Neill of Forrester Research, Lisa Ericsson-Harris, research director of Enterprise Management Associates, Charles Weaver, president of the MSP Alliance and Mike Vizard, senior vice president and editorial director of Ziff Davis Media’s Enterprise Technology Group.
“It is our pleasure to sponsor an industry program that recognizes the value of customer service,” said Gary Read, president and CEO of Nimsoft. “The leadership that these managed service providers have demonstrated will set standards for others and for customers who want external expertise to manage their environments. We congratulate all the award recipients and thank the judges for their contributions.”
About the Gold Award Recipients
Eurodata, established in 1990, is a privately owned independent company employing around 120 people across four locations in London and Wales. Their area of excellence focuses on the desktop, server and network space covering storage and archiving, network and end point security. SLPowers is a leading provider of computer networking services for small and medium-sized businesses in South Florida, Atlanta, and beyond. They provide comprehensive, flat-fee network management solutions designed to improve network performance and reduce operating costs.
InCompass IT, headquartered in Saint Paul, Minnesota, offers IT services to small and large enterprises as well as a reseller program, enabling companies from different types of markets to offer InCompass IT services under their branding. In addition to monitoring and managing IT infrastructures for their clients, InCompass IT offers onsite or offsite engineering support and hosted mission critical applications to businesses across the United States.
CDW Berbee is a proven partner for IT solutions, including unified communications, security, remote managed services, information worker solutions, and virtualization and optimization. Berbee's data centers deliver hosted applications, co-location, and managed services to clients nationwide. Berbee is a leading provider of technology for business and is among a handful of companies worldwide to achieve the highest level of partnership with Cisco, IBM, and Microsoft.
About Nimsoft
Nimsoft is the premier provider of business-focused service level management solutions that customers can easily deploy and use. The company’s Service Level Management solutions – NimBUS – are used by hundreds of companies across diverse industries to manage complex networked systems and meet service level agreement targets. Nimsoft solutions combine advanced SLM functionality and broad platform coverage with unprecedented ease of implementation, deployment and use.
