San Francisco, Calif., September 12, 2005 OpSource, the SaaS Experts and salesforce.com, the market and technology leader in on-demand customer relationship management (CRM), announced that they have developed a partnership that makes it easier for salesforce.com to expand its large and rapidly growing partner community and ensure that partner solutions are reliable, robust and highly available. OpSource is a certified hosting provider for Appforce solutions.
The partnership leverages OpSource's expertise in Software as a Service (SaaS). Salesforce.com has approved OpSource's Optimal On-Demand delivery platform as a vehicle for delivering salesforce.com partner applications. Optimal On-Demand, OpSource's SaaS delivery platform, is both market and customer proven. Therefore, salesforce.com partners that choose OpSource can move quickly to the delivery stage and minimize costs while delivering the best possible solution to their customers. Optimal On-Demand allows salesforce.com partner ISVs to focus on developing software and leave operational considerations such as disaster recovery, business continuity and infrastructure to OpSource.
"Our partnership with OpSource is mutually beneficial," stated Bobby Napiltonia, SVP worldwide alliances, salesforce.com. "OpSource has been very supportive of our partners, both by improving the operational capabilities of their on-demand applications, and by speeding our partners' time to market, which results in a positive experience for the growing base of salesforce.com customers. We've invested a great deal in our reputation, and we are working together with OpSource to deliver the highest level of operational excellence across the salesforce.com community."
Several salesforce.com partners, including Marketing Advocate (www.marketingadvocate.com), ReleasePlan (www.releaseplan.com), ShadeTree Technology (www.shadetreetechnology.com) and Visual Mining (www.visualmining.com), have deployed solutions which integrate with the Appforce platform using OpSource's Optimal On-Demand, a complete solution, designed specifically for software delivered as a service. Optimal On-Demand includes both consultative and tactical services and OpSource employs a customer-focused, pay-as-you-grow pricing model that drives shared success and solves the daunting operational and capital expenditures facing software companies. Marketing Advocate is a provider of web-based software solutions for increasing the number and quality of leads for your business, ReleasePlan is the first on demand Product Delivery Platform to provide end-to-end software product lifecycle management, ShadeTree Technology is a provider of software and services that enable sales achievement by extending and leveraging investments in salesforce.com initiatives and Visual Mining, a leading developer of reporting and data visualization solutions.
"OpSource has generated a tremendous amount of traction in the on-demand space, because it has focused entirely on delivering software as a service," noted Frank Burkitt, CEO of ReleasePlan, a salesforce.com partner. "ReleasePlan's area of expertise is software product development and the integration with Salesforce and OpSource means that our SaaS customers can now tightly integrate their three core business processes customer management, product development, and operations. OpSource is clearly the market leader in delivering on-demand applications. We were impressed with OpSource's passion for service and comprehensive SaaS delivery capabilities. OpSource offers the on-demand infrastructure, methodologies, processes, tools and people that other companies simply cannot begin to amass. OpSource's partnership with salesforce.com has been a very valuable development for us."
"We're excited to be working with a market leader such as salesforce.com," explained Treb Ryan, CEO, OpSource. "Based on OpSource's excellence in operational infrastructure and our on-demand delivery model, we've set the gold standard for delivering salesforce.com on-demand applications. Salesforce.com has a very stringent security audit, which addresses areas such as data security, encrypted transactions, database requirements, etc. Our partnership with salesforce.com is unique, because we are helping salesforce.com expand its partner base, while guaranteeing the same high level of quality, security and reliability that its customers have come to expect."
About salesforce.com Salesforce.com is the market and technology leader in on-demand customer relationship management (CRM). The company's Salesforce family of on-demand applications enables customers to manage and share all of their sales, support, marketing and partner information on demand. Appforce, salesforce.com's on-demand platform, allows customers to customize and integrate the Salesforce family to meet their unique business needs, and build whole new powerful applications quickly and easily. Appforce applications are available via AppExchange, salesforce.com's on-demand application sharing service. Customers can also take advantage of salesforce.com's world-class training, support, consulting and best practices offerings.
As of July 31, 2005, salesforce.com manages customer information for approximately 16,900 customers and approximately 308,000 paying subscribers including Advanced Micro Devices (AMD), America Online (AOL), Automatic Data Processing (ADP), Avis/Budget Rent A Car (Cendant Rental Car Group), Dow Jones Newswires, Nokia, Polycom and SunTrust. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com services should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.
About OpSource OpSource, the SaaS Experts, is solely focused on providing the operational infrastructure and ongoing services that enable software companies to deliver and maintain the highest quality Software as a Service (SaaS) solutions. By choosing OpSource as a SaaS partner, the software company is free from infrastructure management and can focus on improving their applications and finding new customers. OpSource's Optimal On-Demand infrastructure platform provides immediate and ongoing ROI to software companies and our Optimal Integration service helps ease the transition to SaaS. We enable software companies to deploy SaaS quickly, effortlessly and without risk. Software companies at any stage in the application lifecycle, delivering any type of application, can benefit from OpSource's comprehensive services and expertise. Our success-based pricing model allows companies to begin with a minimum commitment, expenses scale only as revenue increases. For more information about OpSource, visit www.opsource.net.
