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AI Governance for MSPs: More Than Reselling Copilot
AI is already inside your customers' environments, often before anyone decides who owns it or how it's controlled. In this episode of the MSP Zone, Charles Weaver talks with Ignacio Lopez, a former KPMG auditor, JP Morgan risk manager and Kaseya VSA manager. They cover where the MSP's role begins and ends.
The Bigger MSP Risk Question Surrounding the ConnectWise Cloud Backup Incident
Using the ConnectWise Cloud Backup shutdown as a case study, Charles Weaver examines a recurring issue for MSPs: they may be held accountable for risks in systems they do not directly control. He considers what this means for MSPs, vendors, and customers as security requirements and oversight continue to increase.
MSPs Don’t Have a Sales Problem - They Have a Profitability Problem
Most MSPs do not have a sales problem - they have a profitability problem. Charles Weaver lays out why growing top-line revenue can quietly destroy margin, and what to do before your business scales itself into a cliff.