Candid conversations with industry veterans, compliance experts, and MSP leaders.
Hosted by Charles Weaver
Pitch yourself as a guest on the MSP Zone — we're always looking for MSP leaders and experts with a point of view worth sharing.
What are the key areas of security focus for remote workers ? We will discuss 4 key attack vectors MSPs should be considering when developing a managed security offering. What's at Stake? Ransomware attacks, such as phishing and malware have surged by 148% since the start of COVID-19 . Cybercrime reports in the FBI’s Crime Complaint Center, (IC3), have quadrupled. Cyber Defense Magazine reports that 43% of cyberattacks are targeted at small businesses. Episode Highlights: Home/Public WIFI BYOD /
More companies are entering the Cybersecurity insurance business and realizing how important MSPs are to that model. What does this mean for MSPs? We’ll discuss on today’s MSPZone. Episode Highlights: Cybersecurity carriers have taken some hits in the last few years Traditional carriers do not have a good understanding of their risk exposure, especially when it comes to MSPs. Why? New brokers and underwriters are entering the market. Obviously, they see an opportunity! MSP Verify is leading the
Is the professional managed services market contracting? We will address this question on today’s MSP Zone. Episode Highlights: There is no consolidation in the MSP market. But, there is incredible pressure to sell. Companies (many of them MSPs) have growth pressure and see M&A as a solution Contraction is happening, but not with MSPs
SolarWinds MSP changes name to N-able. What does this mean for the MSP community? We’ll discuss on today’s MSP Zone. Episode Highlights: History of N-able Reasons for leaving the SolarWinds MSP brand What's next for the N-able community? Show Notes: www.n-able.com
If you are an MSP in the European Union you are probably familiar with the term DPO, or data protection officer. DPOs are required under GDPR and are responsible for the protection of consumer data while in the custody of the company. Episode Highlights: Should MSPs start creating DPO roles? When is the right time to hire a DPO? What are the responsibilities of a DPO? Show Notes:
Cybersecurity has become a big business. And, it's getting bigger every day. Much has been made about the transition from MSP to MSSP, and cybersecurity consulting firms are cashing in on this business shift. Here are some random thoughts about cybersecurity consulting firms, what value they really are providing, and how MSPs ought to be viewing them in order to deliver the best possible managed services offerings to their customers.
Recent cyberattacks involving vendor technologies could be creating more risk for managed services customers. Are these attacks setting clients on a collision course with technology vendors (not MSPs)? We will discuss on today's MSP Zone. MSPs need to disclaim liability (in their customer contracts ) for downstream vendors All systems are vulnerable. MSPs can’t indemnify them against all risks Make customers deal directly with vendors, allowing MSP to avoid taking on risk from the vendor SPLA vs
Chip manufacturer Intel has been serving the IT channel for decades. Today, Intel is heading in a new direction and it could have significant implications for the MSP and their customers. Episode Highlights Post-Pandemic Work Environment What are the best tools for communication & collaboration? What is Intel Unite? Role of the MSP in managing these tools MSP Zone Guest: Brian Cockrell, Intel
MSPs are facing increased pressure by some vendors who are requiring minimum recurring revenue levels in order to add new services, such as security . What will this mean for your MSP practice? Will this mean the end of pay-as-you-go contracts ? We will discuss on today’s episode. Episode Highlights Is pay as you go dead? How will this impact growing MSP practices? Where is this new shift coming from? Will this encourage new competition in the MSP platform space? Will MSPs need to go back to ann
MSPs serving the healthcare sector have played a unique and important role in the last year. Frontline medical staff have helped lead the charge against a global pandemic . What challenges have MSPs serving this sector experienced? How have they overcome those challenges? We talk with an MSP who shares their stories around managing IT for healthcare clients and what it takes to be successful in that vertical market. Episode Highlights: What are the threats that healthcare systems have been facin
Managed Service Providers (MSPs) often embark on maturity journeys, evolving from highly manual and reactive operations to achieving greater efficiency, automation , and profitability. This progression is mirrored in their approach to compliance. Regardless of their current stage, MSPs need a well-defined path towards compliance. If you're unsure of your position, consider yourself at the beginning. Let's initiate your compliance journey. Episode Highlights: What are your compliance needs? : Und