IT Pros Say Public Cloud Not Secure Enough

MSPs Must Address Public Cloud Computing Concerns

The fact that these IT professionals are in Europe may explain some of the results from the is survey. Public debate over Edward Snowden's revelations about data privacy and security and the US government have obviously had an impact on European IT professionals. However, just as the outsourcing movement back in the early 2000s confused offshoring with managed services, today we have a similar educational issue to resolve before it becomes a crisis.

What IT professionals legitimately feel can be mitigated by private cloud. Underlying this survey appears to be both sentiments about data private and security, as well as how the cloud service provider will behave in the event of a data breach. MSPs cannot allow these beliefs to go unanswered!

Transparency through certification

For the last decade, the MSPAlliance has been working diligently on the issue of transparency. Our belief is that through transparency MSPs can show their customers how they protect their information and ease the minds of potential clients. Lack of transparency is precisely the cause for 77% of IT professionals to question whether their MSP would let them know about a data breach.

Distilling the issue even further, MSPs cannot allow themselves to be painted with the same brush as the public cloud vendors who have suffered greatly when it comes to public trust. MSPs must appropriately distance themselves from these vendors while at the same time educating their customers about how they deliver their services and how the important data is secured. Only by doing this can MSPs combat this epidemic of distrust in what should otherwise be a very promising and growing market opportunity.