Security and accessibility top priorities for fast growing enterprise reward management solution provider
TORONTO, ON May 25, 2005 Fusepoint Managed Services Inc., a leading provider of outsourced IT services and application management, today announced it has successfully completed a challenging network migration from Solaris to Linux for customer RewardStream. The Linux-based managed service solution will now provide an extra layer of hardened security while doubling as a built-in disaster recovery solution.
RewardStream specializes in the design, deployment, and operation of rewards-based direct marketing programs for Fortune-class companies. To RewardStream, maintaining the highest levels of security and accessibility is essential to support continued growth while meeting the needs of clients in the financial services, insurance, telecommunications, health care, manufacturing, and retail sectors.
A key business decision was made to outsource all internal IT functionality to Fusepoint, allowing RewardStream staff to continue to focus on our core business drivers product development and client service, said Blair Whelan, Chief Technology Officer, RewardStream. With Fusepoints help, our move to a Linux-based solution will further improve system reliability while reducing operational costs.
Fusepoint was engaged to create a customized IT solution to meet RewardStreams stringent security, scalability and uptime requirements. The network was redesigned and rebuilt in an open source environment giving RewardStream added stability and the comfort to run their applications and database on active standby (if ever needed) as each layer of the solution is now redundant. Overall network performance has been improved by load balancing both Web and application functionality, and RewardStreams customers now benefit from the ability to choose between dedicated or shared hosting options, depending on customer needs.
RewardStreams network infrastructure and services represent the businesss lifeblood their health, security and uptime are critical to the companys success, said Robert Offley, president and CEO of Fusepoint Managed Services. And while RewardStream boasts an impressive team of in-house application developers, our end-to-end technical support allows their team to concentrate on developing and enhancing the technical tools that maximize the results from their clients direct marketing programs.
About RewardStream Inc.
RewardStream specializes in the design, deployment, and operation of rewards-based direct marketing programs that align and motivate customer and channel behavior with targeted business objectives. RewardStream provides enterprise reward management solutions to Fortune-class companies to solve the complex problems associated with the management and optimization of acquisition, growth, and loyalty marketing programs.
About Fusepoint Managed Services
Fusepoint Managed Services is the leading provider of managed IT services and infrastructure for companies running mission-critical business applications. Fusepoints technical experts and world-class data centres ensure the continuity of our clients businesses. We protect their networks, data and applications against unforeseen disasters and malicious threats while reducing their operational costs and safeguarding their corporate reputation.
Fusepoints on-demand services include managed hosting, managed application services, business continuity, security and professional consulting services.
Built on a foundation of unrivaled technical expertise and proven operational processes, Fusepoints managed IT solutions are SLA-guaranteed, scalable and designed to reduce IT cost structures while mitigating risk of service disruption. Picked as a company to watch by IDC Canada, Fusepoint maintains a national network of state-of-the-art data centres and offices strategically located in Toronto, Vancouver, Calgary, Montreal and Quebec City. For more information please visit www.fusepoint.com