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Written by: Charles Weaver, CEO of MSPAlliance
In previous articles and MSPWorld sessions, we have discussed the concept of risk-based pricing for managed service providers. For those of you not familiar with risk-based pricing, it is the practice of adding a variable multiplier to your pricing model factoring in risk based on each client engagement.
There are many advantages to risk-based pricing. I will not go through all of them, but this approach does arm MSPs with the ability to defend themselves against commodity pressures, price shopping clients, and competition from break/fix providers.
What’s Different with Risk Pricing 2.0?
First, if you haven’t already, please read our previous articles on risk-based pricing, so you are familiar with the concept. If traditional MSP pricing models utilized per device and per user units to arrive at a price for managed services, risk pricing includes risk inherent in a particular client and adds that to the managed services pricing agreement.
Risk Pricing 2.0 adds to this theory by encouraging good behavior in your clients by reducing the cost of their managed services spend if they are behaving in a way that reduces their overall risk.
Pricing your managed services in such a way can enforce positive behavior with your clients, instead of punishing them for bad behavior. Here are a few examples of risk pricing 2.0 in action.