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MARLBOROUGH, Mass. & LONDON--(BUSINESS WIRE)--Entuity® today announced that SFS Group has selected the Eye of the Storm® (EYE) as its corporate network management solution for their global Business Service Management (BSM) strategy. Centrally managed from the headquarters in Heerbrugg, Switzerland, the group’s network provides availability of critical business services to more than 2,600 users around the world.
“Only when technology is thoughtfully and efficiently applied, does it becomes a business enabler and truly progressive,” said Patrick Bichler, manager IT Solutions for SFS services AG. “As an integral part of our BSM strategy, EYE will help us proactively ensure our network is optimally delivering the business services that give each SFS Group operational unit a competitive advantage.”
An uncompromising commitment to creating customer benefit is shared across the SFS Group, helping the group achieve double-digit earnings over the past several years and outperform many competitors. Through efficient application of technologies, matching processes to changing needs and a customer-centric focus, the SFS Group continuously innovates new product solutions that deliver maximum customer value. Business services such as supply chain management (SCM), enterprise resource planning (ERP), advanced product quality planning (APQP), finance and accounting, information technology, human resources, and end-user support, are all centrally provided by SFS services AG, the group’s in-house service provider.
Worldwide access to the group’s business applications depends on the availability their LAN and WAN network environments. SFS services AG was not only looking for a network management solution containing the complete breadth of functionality required by network administrators, but one that was fully integrated with their strategic BSM platform based on BMC® Service Assurance products. The EYE Integration Module for BMC® Event Manager offers an out of the box solution to fit this need.
EYE was presented to the SFS Group by ITConcepts – a leading BSM integrator in Switzerland and an Entuity ECPnet™ partner. Following a thorough evaluation spanning several months, EYE was chosen over several other commercial management applications, frameworks and open source alternatives. EYE’s ease of use, web-enabled user interface, business-oriented reporting capabilities and demonstrated quick time to value, were all features SFS services AG held in high regard when selecting their network management solution.
“The SFS Group’s culture of commitment to quality and customer benefit has helped fuel their successful growth since 1928, while serving some of the world’s most demanding markets including the automotive, aerospace and construction industries,” said Michael Jannery, president and CEO of Entuity. “At Entuity, we share similar dedication to customers and realize the pivotal role their enterprise networks play enabling business profitability. With EYE, there is more than a decade’s worth of expertise, gained by successfully managing the some of the world’s most complex and dynamic networks, that gives our customers a network management infrastructure that is a strategic foundation for BSM.”