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IT service providers have had their world rocked by the rapid expansion of mobile platforms and VDI technology over the past decade. Suddenly, their customers' employees expect to access virtual workspaces on any device, anywhere —- MSPs are taking note.
MSPs can find it expensive and complicated to enable mobile devices to access IT resources. To complete tasks such as scaling up and down resources, and delivering enterprise applications on mobile platforms or across various desktop OS can present logistical challenges. Further, their customers expect seamless business service level at a competitive market rate that fits within their predetermined IT budget.
To meet their customers’ expectations, MSPs are turning toward affordable, all-in-one VDI solutions. VDI solutions provide a secured and managed service to desktop and mobile users anywhere.
With an end-to-end VDI solution, MSPs can help their customers meet real business problems such as supporting employee mobility and speeding up roll outs of new software and enterprise resources planning (ERP) systems. For MSPs, it’s important to understand how to position VDI as part of a broader business solution.
VDI for MSPs: Opens new service frontiers on cloud, hybrid deployments
For MSPs, one of the profitable VDI-based opportunities is known as Desktop-as-a-Service (DaaS). In the DaaS model, MSPs are able to establish recurring, reliable revenue streams by providing virtual applications and desktops to their customers over the cloud. Rather than managing desktop OS on dedicated computers, DaaS delivers remote access to shared virtual desktops and corporate data on any device, or OS platform.