State of Virtual Desktop Infrastructure (VDI) for MSPs

IT service providers have had their world rocked by the rapid expansion of mobile platforms and VDI technology over the past decade. Suddenly, their customers' employees expect to access virtual workspaces on any device, anywhere —- MSPs are taking note.

MSPs can find it expensive and complicated to enable mobile devices to access IT resources. To complete tasks such as scaling up and down resources, and delivering enterprise applications on mobile platforms or across various desktop OS can present logistical challenges. Further, their customers expect seamless business service level at a competitive market rate that fits within their predetermined IT budget.

To meet their customers’ expectations, MSPs are turning toward affordable, all-in-one VDI solutions. VDI solutions provide a secured and managed service to desktop and mobile users anywhere.

With an end-to-end VDI solution, MSPs can help their customers meet real business problems such as supporting employee mobility and speeding up roll outs of new software and enterprise resources planning (ERP) systems. For MSPs, it’s important to understand how to position VDI as part of a broader business solution.

VDI for MSPs: Opens new service frontiers on cloud, hybrid deployments

For MSPs, one of the profitable VDI-based opportunities is known as Desktop-as-a-Service (DaaS). In the DaaS model, MSPs are able to establish recurring, reliable revenue streams by providing virtual applications and desktops to their customers over the cloud. Rather than managing desktop OS on dedicated computers, DaaS delivers remote access to shared virtual desktops and corporate data on any device, or OS platform.

The DaaS model allows MSPs to skip the tedious process of patches and other traditional “hands-on” IT needs by relying on centralized management from a private, public or hybrid cloud platform rather than installing applications and OS on individual machines.

In the mobility era, employees now expect mobile-capability that allows them to efficiently complete their work from any device. By providing DaaS-powered virtual desktops on the cloud, MSPs can offer clients access to their desktops and data from anywhere, anytime and from any device.

Benefits of DaaS for MSPs:

  • Makes it easy for your customers to implement bring-your-own-device (BYOD) policy.
  • Create more centralized interface to manage customers desktops and business-related software updates and troubleshooting
  • Strengthen security infrastructure to protect corporate data from malicious users
  • Reduce IT support time for desktop management tasks
  • Entry costs are low
  • Boost productivity among your customers

Want to learn more about how VDI can help you provide a better service to your customers?

Join the webinar State of Virtual Desktop Infrastructure (VDI) for MSPs presented by Parallels and MSPAlliance on June 14 at 10:00 a.m. PST (1:00 PM ET)

Post Comments

Leave a Comment