If you meet the requirements below, send your resume to bcrowsey@tecwatch.com. Please reference MSPA in the subject line of your email.
Job Purpose:
Provides repair services by receiving, scheduling, and completing service calls; maintaining records, equipment, supplies, and vehicle.
Duties:
* Plans service calls by receiving requests; analyzing time and complexity requirements; developing service schedule.
* Identifies service problems by troubleshooting and evaluating problems.
* Repairs equipment problems by following manual procedures and established standards.
* Documents actions by completing logs and records.
* Maintains rapport with customers by providing information; answering questions; resolving problems.
* Keeps personal service equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
* Keeps service supplies ready by inventorying stock; placing orders; verifying receipt.
* Must have reliable transportation; company vehicle not provided.
* Updates job knowledge by participating in educational opportunities; reading technical publications.
* Accomplishes customer service and organization mission by completing related results as needed.
Skills/Qualifications:
Technical Zeal, Problem Solving, Scheduling, Documentation Skills, Equipment Maintenance, Client Relationships, Supply Management, Technical Understanding, Customer Focus, Thoroughness, Job Knowledge
Salary is negotiable depending on experience and qualifications.