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The battle against public cloud vendors is raging. This battle is global in scale, most recently with the European community drawing a line in the sand regarding data handling within European member states. The passage and ongoing implementation of GDPR is already having a significant impact, both on MSPs (and their customers) within Europe and here in North America.
What MSPs in North America may be tempted to think is that GDPR is not relevant to US or Canadian MSPs and therefore, need not be discussed. This type of thinking is short sighted for the following reasons.
MSPs with European Customers
If you have a customer with any presence in Europe your managed services practice could very well be covered by GDPR. Beyond whether your MSP is covered by GDPR is the next issue concerning the nature of the data you manage on behalf of that European customer. What is most important, however, is that MSPs (both European and elsewhere) recognize that where the MSP is located does not matter. What matters is where the customer and their data is located. Those answers will largely dictate whether GDPR applies to you.