PLEASANTON, CALIF. – May 19, 2008 – ZINFI Technologies Inc and AutoTask Corporation have signed a co-marketing and technology integration agreement enabling both companies to offer a comprehensive service enablement platform that is purpose-built for professional service organizations. The combined offering will enable technology solution providers to increase ROI easily and at low cost by improving efficiency, growing their existing customer base and acquiring new customers. It will be showcased at the MSPAlliance Managed Services Summit in Boston, MA from May 19 to 20.
Autotask Corporation is the leading developer of Professional Services Automation (PSA) software for value added resellers, managed services providers (MSP), systems integrators, IT service providers and consultants. ZINFI Technologies is a master service provider of customized, automated sales and e-marketing enablement solutions. ZINFI’s ZORIGAMI-PRO (Z-PRO) marketing and sales automation platform helps solution providers acquire new customers and grow revenues from their existing customer base. Users of the combined solution set will benefit from complementary back-end and front-end services automation solutions that help them improve asset and event management, increase customer satisfaction and create an expanded market opportunity.
In the first phase of the partnership, ZINFI will offer Autotask’s industry-leading PSA software to its solution provider customers. In the second phase of the agreement, Autotask and ZINFI will integrate their technologies to provide an even greater level of simplicity and productivity.
Autotask Vice President of Channel Sales Jake Carroll said, “By partnering with ZINFI, our mutual customers gain the ability to market their services as well as improve their business processes. The combination provides a streamlined path to growth for service providers.”
Sugata Sanyal, President and Chief Executive Officer at ZINFI, commented, “Delivering IT services is costly and time-consuming unless the provider is able to scale by putting efficient processes in place. With Autotask’s back office solutions and ZINFI’s customer-facing platform we provide a neat and affordable answer to the challenge of growing and maintaining profitability.”
Solutions for service provider professionals
Autotask’s software is designed to optimize service providers’ processes and workflow to help them manage all their professional services, including managed services, break-fix, consulting engagements, system integration, networking projects, software implementations, service desk contracts, and scheduled maintenance. In addition to productivity tools, Autotask also offers reporting capabilities that to keep track of profitability in real time.
ZINFI’s Z-PRO Solutions Provider Edition helps service providers generate leads, improve customer satisfaction, and increase profitability with a streamlined marketing and sales automation process. The platform integrates a series of web-based software application packages which combine to help IT services organizations build their online business capabilities easily, simply and affordably. Z-PRO incorporates capabilities including a dynamic content management system, customer and partner lifecycle management processes, and IT service delivery automation, and integrates seamlessly with major professional service automation platforms.
About Autotask Corporation
Autotask is the leading provider of innovative, web-based business platform allowing IT solution providers to run their businesses more easily and more profitably. Accessible via any PC, at any time without any downloads, Autotask helps professionals intuitively manage the key operations for any service business and integrates seamlessly with MS Outlook, QuickBooks, and a number of Managed Services software applications. For more information on Autotask visit www.autotask.com or call 518-720-3500.
About ZINFI Technologies, Inc.
ZINFI Technologies helps OEM vendors and their channel partners worldwide achieve profitable growth rapidly and affordably by streamlining the transition to a managed services provider model. OEM partners can increase their market reach by leveraging ZINFI’s dynamic partner portal platform to deliver services including recruitment, training, support, deal registration and fulfillment. IT solutions providers can use ZINFI’s automated managed services platform and strategic OEM relationships to migrate their business models to MSP with minimum investment. ZINFI’s integrated channel solutions automation (CSA) platform comprises technologies, automated processes and services delivery. For further information, go to www.ZINFI.com.