MSPs are facing a lot of change in the next few months. As MSPs are handling an increase in IT support requests by many clients, there could be a coming shake up within the break/fix community as these organizations struggle with cash flow and clients facing their own uncertain futures. One of the possible outcomes of this pandemic is that wages for managed services employees could be impacted as more unemployed IT (and non-IT) workers are laid off or furloughed. To be clear, this is not talking about existing MSP staff, only future hires as MSPs expand during the anticipated economic recovery.

It also means more unfulfilled MSP positions could become filled as those unemployed by the pandemic could be cross-trained to work within the professional managed services field.

MSP Zone speaks with Peter Kujawa, division president of Locknet, an EO Johnson Company, and gets his thoughts on the pandemic, its impact on managed service providers, and how wages may be affected.

Guest: Peter Kujawa, division president of Locknet, an EO Johnson Company