One of the most interesting aspects of MSP marketing is that it gives you the opportunity to learn about a multitude of industries. An ideal field for an MSP marketer is law because it goes so well with expertise and quality, which are what lawyers themselves depend on to be successful. Here are reasons why you should target law firms that place a high priority on technology.
The Money Is Right
As most people know, attorneys are among the highest paid professionals in America. Since an entire staff at a law firm likely makes good money, they have a vested interest in making sure they have zero downtime for their clients. They need the best possible IT service that ensures top level security and a disaster recovery policy that makes sure all data is continuously backed up. They need to be able to tell their clients that backup servers will kick in immediately in the event of a disaster.
A law firm has the money to pay for the most innovative infrastructure and security. Lawyers aren’t the type of professionals that make late payments. In return, you can raise the credibility of your business through referrals from respected attorneys. Successful law firms have a tendency to grow, so that could mean your business will grow with it, by offering appropriate scalability.
Tapping Into Multiple Devices
Another reason why a law firm is a perfect target for MSP marketing is that a legal team needs access to multiple devices beyond smartphones. They will need seasoned expertise at managing their communications network as well as desktops. They will not settle for unproven IT consultants to make sure their network is always in order and free of security breaches. That’s where your years of hard work will pay off and you can shine for a company that cares deeply about its security.
Offering VOIP services is attractive to law firms, since they spend plenty of time on the phone. It will help cut down on phone bills. Even though lawyers are wealthy, part of how they get that way is keeping expenses as cost efficient as possible.
Long Term Support
Most lawyers like to concentrate on law, not so much the technology that their businesses run on. Some lawyers may not be tech savvy at all, but they know the importance of both online technology and offline media equipment. They want to trust media and IT professionals to handle video and audio, as well as archiving. That’s why they look for long term relationships when they outsource work, so that they can concentrate on the needs of their clients.
As long as you provide top quality service, it’s possible to work with the same law firm for many years. Keeping downtime as close to zero as possible is a major key. Other factors for winning the long term support of attorneys include reliability in terms of being available to fix technical problems immediately and taking care of all the preparations that guarantee the business will operate smoothly.
The best way to build a long term relationship with a law firm is to provide consistent business continuity from the start. That means always backing up files to eliminate the chance of data loss, and getting them back up and running quickly after a disaster. Engaging in proactive maintenance is another way of letting them know you are serious about protecting their data.
Strong Referrals
Imagine law firms lining up to sign up with your IT services because they found out you only hired certified experts who always deliver quality work. Think of how much that will help ease worries about how well you are able to protect data. One of the biggest fears of any manager is that they will have to deal with a barrage of lawsuits if their security is breached.
But if your IT marketing firm is trusted by an army of lawyers, then that’s practically the best endorsement you can get from references. By making sure one firm has the best infrastructure and security, word will get around town, since lawyers tend to know many other lawyers on a local level.
Law is already very complex, so it makes sense that lawyers need to simplify elements they deal with that are outside of law, which includes technology. Cloud solutions can help law firms save time, which increases productivity and profits. The more you can help attorneys please their high paying clients, the more reason they will have to endorse your work.
Conclusion
Lawyers may not always be the most tech savvy professionals, but their reliance on technology makes them strong candidates for MSP marketing. They are the perfect target!
About the Author
Niklas Rosen is President and CEO of Commercial IT Solutions, Inc. — which has been providing IT services in San Antonio since 2005. Niklas is passionate about technology, the experiences it enables, and the people who make it work. When not traveling for business, Niklas enjoys visiting family in his hometown of Sweden. And, being a fan of vintage wine and decadent food, you can find Niklas appreciating the culinary scene when time permits.