Category Archives: Early Stage MSPs

This forum is exclusively for companies who are just getting into the managed services business model.

Setting a Price Structure

We have been in business for about 4 years as a break/fix company and are heavily relying on customers to call us for our monthly revenue.

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CRM w/customer & marketing analytics software

Hello everyone...

So I was wondering if anyone knows of a software solution that not only provides CRM, but customer and marketing analy...

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Time Entry and Billable Employees

Managed services time management.

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Is IT staff exempt or non-exempt?

At the suggestion of a colleague, I have been reading up on labor laws (how exciting) and I'm wondering if I need to restructure the way ...

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BDR Solution for Exchange

HI,

we are in our early stages of becoming MSP.

one thing that got me busy last week was looking for a remote backup solution ...

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Managed Lite or Silver Package?

Do any of you offer scaled-down managed services? I proposed a full management package to a client that currently uses a competitor on a T&M arra...

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Identifying MSP’s to resell for and relationships

Hi, We're a relatively established IT service provider in our area. For a couple of years we've operated under the typical small IT firm structure of...

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What’s Covered?

I am struggling with the design of a managed services plan for servers. What is normally covered and what isn't? Would a MS plan cover the labor to ...

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Pricing and Sticker Shock

Does anyone have any tips on pricing? I know lots of you price per device. Do you market things that way? What about IT related "projects"...

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HaaS Leasing Program Providers

Would someone be able to point me in the direction of a company that has MSP leasing programs for hardware & software (financing)? Patrick Cannon...

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