BARCELONA, Spain–(BUSINESS WIRE)–ClearPointe announced today at the Microsoft TechEd IT European conference, it will extend the functionality of Intel® System Management Software 2.0 with Microsoft® System Center Essentials 2007, that ships with Intel® Server Products, to support the managed services provider market.
Intel System Management Software with Microsoft System Center Essentials 2007 improves security, reduces costs, and helps businesses move from reactive to proactive system management. The mix of hardware and software from Intel enables secure remote management and monitoring of servers, clients, and applications from ClearPointe’s certified, 24×7, “eyes-on” Network Operations Center (NOC).
“With Intel technologies, we are able to deliver our ‘zero touch’ remote management model; which eliminates the need for the onsite support typically required to resolve IT issues,” said Jeff Johnson, CEO of ClearPointe. “This innovative new way of remotely managing networks allows us to implement our self-healing ‘ClearPointe Smart Agents’ to resolve a problem before it impacts a business. Our NOC services are backed by written service level agreements (SLAs) that guarantee services at a fixed cost.” Compliance to the SLA is verified by the reporting functions of Microsoft System Center Remote Operations Manager.
“The combination of System Management Software with Microsoft System Center Essentials 2007 will help provide small and medium-sized businesses, IT management capabilities that previously only large companies could afford. The solution will raise the level of service for customers deploying systems based on Intel® Server Product and Intel® vPro and Centrino Pro processor technology,” said Brian Johnson, Server Management Software product manager, Intel Corporation.
ClearPointe and Intel are both active members of the MSP Alliance (The International Association of Managed Service Providers) and are collectively focused on the Managed Services Accreditation Program (MSAP program) to promote the worldwide adoption of the MSAP exam and Intel Server Essentials technology. “With the proliferation of MSPs around the world, choosing accredited MSPs to handle corporate IT management and security has never been more important,” said Charles Weaver president of the MSP Alliance. “Clearpointe has continued to demonstrate that they are a ‘best of breed’ solution highlighted by the new partnership with Intel.”
About ClearPointe Technology
ClearPointe, headquartered in Little Rock, Ark., offers solutions for customers and partners worldwide, with advanced technology services that may be accessed remotely. It operates its own “Eyes On”™ network operations center in Little Rock. Based on Microsoft Systems Center technologies, services are available to customers 24 hours a day, seven days a week. Unlike many such NOCs, ClearPointe’s “eyes on” NOC is fully staffed by technical experts, around the clock. Customers are small and mid-sized businesses serving the banking, financial services, healthcare and municipal government industries, among others. The company is a Microsoft Gold-Certified partner in advanced infrastructure and security solutions. ClearPointe is also the 2006 winner of Microsoft’s Partner Competency award for technology partners. For more information about ClearPointe visit www.clearpointe.com.
About MSP Alliance
The MSP Alliance is a global organization made up of managed service providers and service enabling technology vendors, who work in a collaborative effort to define, promote and educate the Managed Services Industry and the end-user consumer on the adoption and successful use of technology through Managed Services. The MSP Alliance Managed Services Accreditation Program is the only best practices and standards-based program specifically created for the managed services industry. Developed by MSPs for MSPs, the MSAP exam is universally recognized as the professional standard for MSPs both large and small. For more information about the MSP Alliance visit www.mspalliance.com/.