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Hello community, I'm [member], representing [company] that is based in Magnolia, Texas. We implement Zero Trust Cloud Access Management, Cloud IAM deep tuning and Cloud Access Risk Management in AWS, Azure and GCP. Nice to meet you.
0 repliesHi everyone, I am [member]. It is great being apart of this community. I look forward to talking with more of you as time goes by.
1 replyHi everyone, I'm [member] [company], founder of [company]. We are an MSP and MSSP for trucking and logistics companies in the Chicago area and nationwide, plus a few clients in other industries. What we do: managed IT and security for carriers and freight brokers, many of them with dispatch and back-office staff spread across time zones. Our stack is Microsoft 365 Business Premium, SentinelOne with Vigilance MDR, Proofpoint for email, NinjaOne for RMM and 3CX for voice. We are moving our PSA to HaloPSA next month, and our client agreements run on Monjur. The threats we deal with most are freight-specific: rate confirmation phishing that drops remote access trojans, business email compromise on carrier and broker mailboxes, double brokering and fake carrier setups. A big part of our work is getting clients to a security baseline that holds up on a cyber insurance questionnaire. What I want out of MSPAlliance: - Peers who serve transportation, logistics or other high-fraud verticals, to compare notes on BEC and freight fraud response. - Practical advice on growing the MSSP side: SOC process, client reporting, and pricing security separately from IT. - Lessons from real HaloPSA rollouts, especially contracts, recurring billing and the client portal. - A clear picture of what the MSPCV verification involves and whether it fits a shop like ours. Happy to share what we have learned about freight phishing campaigns. Feel free to reach out. [member] [link hidden]
1 replyHi, My name is [member] from [company] located in the Canary Islands. We are a small MSP starting just a couple years ago in the market. We focus on businesses clients with full management. Canary Islands is a very specific market with a lot of peculiarities like being divided in 7 islands and far from the mainland with all the problems associated with it. We are just starting and would very much interact with others to gather experience and share insights.
1 replyHi, [member], Founder and CEO of [company]. [company] focuses on Virtual Desktop and Application Delivery, helping businesses provide employees with secure, consistent access to the Windows desktops and applications they need from different locations and devices. I’m focused on helping organizations move beyond traditional endpoint-based desktop management by providing a more centralized approach to delivering desktops and applications. We’re currently focused on working with businesses that can benefit from Virtual Desktop, particularly organizations with multiple locations, remote users, or applications that need to be delivered consistently across their workforce. I’m looking forward to connecting with other MSPs and technology professionals through MSPAlliance and exploring opportunities to collaborate and help businesses solve their desktop and application delivery challenges.
1 replyI'm a small MSP owner in rural Georgia looking to learn, grow, and provide the best service that I can for my clients!
1 replyI'm [member], founder of [company]. We're an MSP from New South Wales, Australia, mainly focusing on not-for-profit health, and aged care. We service businesses from 25 to 300 users. Our main technology focus is the Microsoft stack: Azure Virtual Desktop and M365 in particular. We're here to participate in the community.
1 reply[member], founder of [company]. We’re an [company] and MSSP, and we also run the physical datacenters the services sit on. Managed IT, cybersecurity, and the floor itself are one operation, not three vendors. The datacenters are ours to operate. Racks, power, thermals, network, and private cloud live in facilities we control in the Phoenix area, built so client workloads stay close, reachable, and out of a shared public-cloud black box. I watch capacity the way I watch security: load, temperature, and power on the rack, not just a ticket after something fails. Backups are immutable. Identity is locked down. The design target is energy-neutral infrastructure, so the floor isn’t only reliable, it’s responsible. Healthcare, financial services, and anyone who can’t absorb downtime are the environments this is built for. On top of that floor I run [company], our agent layer. Mako isn’t a chatbot bolted onto a dashboard. It’s a set of agentic skills that already know the environment: SOC, NOC, and DCIM. A skill can pull EDR, logs, metrics, and rack telemetry into one chain, score what matters, and act — contain a host, rotate a key, open the ticket, or flag a hot rack and shift load before it trips. Mako escalates to me and the team only when judgment is required, and it hands off with the full context, not a 2 a.m. false alarm. The same engineers who stand in the aisle train and correct the skills that watch it. I’ve spent more than 30 years in enterprise IT, engineering, DevOps, and security operations. [company] exists so a smaller company can get that combination — a physical datacenter plus agents that actually operate it — without enterprise overhead. Long-term relationships over short-term margin. I’m also CEO of [company]. Check us out and looking forward to collaborating.
1 replyJust wanted to say hi. We are an MSP, but what I might consider next gen or future focused. I am [member] and have been in MSP's for nearly 25 years now working in all capacities and running my own at times and I have taken that same discipline, service delivery, deal structure, etc and we offer exclusively Managed AI services, infrastructure and automations. Been in business about a year, so still out here making it happen :) Would love to connect and discuss with other MSP's getting into AI offerings.
1 replyHi, I’m reaching out on behalf of [company], a managed IT services provider serving businesses in Dallas, Texas. We specialize in managed IT support, cybersecurity, cloud services, network management, and IT consulting, helping businesses maintain secure, reliable, and scalable technology environments.
1 replyHi everyone, I’m with [company]. We mainly work with small offices with 1–50 employees. [member] here to learn from the community.
1 replyHey everyone, I'm [member], founder of [company] out of Austin, Texas. We focus on managed IT, Microsoft 365/cloud infrastructure, and cybersecurity for small and mid-sized businesses. I joined MSPAlliance mainly to dial in our operational frameworks (MSAs, SLAs, and governance) and learn from folks who've already walked the path. Looking forward to connecting and sharing ideas with the community! Best, [member]
1 replyA Complete Cyber Resilience Program. Cyber threats, regulatory requirements, client security expectations, and cyber insurance obligations continue to evolve. Organizations need more than cybersecurity tools. They need a structured approach to managing risk, protecting critical assets, and maintaining business continuity. Cybersecurity CPR™ is [company]' integrated cyber resilience program designed to help organizations: Comply - Strengthen governance, manage cybersecurity risk, address compliance requirements, and gain executive visibility into organizational security posture through RealCISO-powered assessments and continuous risk management. Protect - Reduce exposure to cyber threats through 24×7 monitoring, threat detection, incident response, security awareness training, and proactive security controls tailored to your organization's needs. Recover - Maintain business continuity with secure backup, disaster recovery, immutable storage, endpoint management, and rapid recovery capabilities that minimize the impact of cyber incidents.
1 replyI would like to introduce [company], an MSP out of Grand Rapids, MI focused on network observability and cybersecurity. We work mostly with SMBs and OT/industrial shops, and that's really our niche — we have put a lot of time into working with OT/ICS, since a lot of MSPs skip that space. Our goal is to focus on providing reliable, secure and optimized networks for customers in the SMB and OT space. We focus on network and security providing and maintaining switches, AP's and firewalls as well as offering MDR and XDR services.
0 repliesGreetings from [company] Engineering Systems [company] in Maryland. We deliver a [company]+MSSP Advantage that strengthens IT operations, elevates cybersecurity maturity, and keeps technology costs predictable for organizations of all sizes. We’re excited to connect with fellow MSPs, learn from your experiences, and explore strategic partnerships that create mutual value and stronger service outcomes.
0 repliesWe are a MSSP and Compliance company, with over 25 years of experience, We are always looking for partners with office in other regions in the US to assist and collaborate on projects and service for our existing or new clients.
0 repliesHi everyone, we are a new MSP/Consulting firm in the Hudson Valley area in NY. We just opened this year and are looking to connect with our peers and learn what we can about growing and expanding our business. Looking forward to connecting with you all!
1 replyHi everyone — we're [company], a managed IT, cybersecurity, and professional services firm based in San Juan, Puerto Rico, serving clients across the mainland U.S., Puerto Rico and LATAM. I'm [member], CEO, and our team focuses on a handful of sectors where compliance and uptime aren't optional — mainly healthcare (FQHCs and hospitals), federal and defence contractors, higher education, and insurance and financial institutions. We're joining this community for the same reason most of you probably did running an MSP well is hard to do alone, and we'd rather learn from peers who've already worked through the same issues we're facing. Glad to be here, and if any of you serve similar sectors out of Puerto Rico or the Caribbean, we'd love to compare notes.
0 repliesGidday! We've been operating as an MSP in Australia since 1996 and I'm looking forward to joining this platform and interacting with other MSPs in this most interesting industry we all work in. Kind Regards, [member].
0 repliesHi all! We are based in the Dallas/Ft Worth area and have a client that is moving offices in the [member] area. Looking for an introduction to someone in the area that can help with the on-site portion of the move. Thanks!
0 repliesHello All!. I am [member] with [company]. We are based in Atlanta, Georgia. Most of our clients are in teh Atlanta area, but we also have clients across the US & Canada.
1 replyHello everyone. I'm [member], founder and principal of [company] (now branding under co.nexus cyber) here in the great state of Virginia, located in the southeast corner of the state in the Hampton Roads area, specifically Virginia Beach. This upcoming January 15th will be 25 years since I launched [company]. My entire educational and professional career has pretty much spanned the entire evolution of the internet era since the mid 1990's. Post-pandemic, like many "IT companies," we started to recognize the need and demand to shift our business model from the traditional break-fix model to the modern MSP model. I'll humbly admit that we're still in our infancy of fully defining and solidify that model, but we're confident we have an incredible foundation to build upon that will lead to our next 25 years of sustained growth. I was excited to learn about MSP Alliance from a NIST webinar we attended earlier this summer where Charles Weaver was one of the presenters. We've been engaging with the organization since, and now with this fantastic community forum they have built, I'm looking forward to collaborating with many of you on the myriad of unique nuances and challenges we all face in this ever-evolving industry.
0 repliesHey everyone, [member], owner of [company]. We’re an MSP based in Cranbrook, British Columbia, serving businesses throughout the East Kootenays and surrounding area. I started [company] in 2019, so we’re coming up on seven years in business. We primarily work with small and mid-sized organizations, including dental and professional offices, accounting firms, property management companies, healthcare, non-profits, tourism, retail, and a handful of other industries. Our focus is managed IT, cybersecurity, Microsoft 365, backups and disaster recovery, networking, VoIP, and the general technology planning that tends to fall between all of those categories. We do a mix of ongoing managed services and project work, but over the last few years I’ve been putting a lot more emphasis on standardization, proactive management, security, and reducing unnecessary complexity in client environments. We’re a fairly small operation, so I’m still very involved technically as well as on the business side. That means I spend my time bouncing between client strategy, projects, support, sales, process improvement, and figuring out how to make the company operate more efficiently as we grow. I joined the community because I’m interested in learning from other MSP owners who have already worked through some of the same challenges around packaging, pricing, standardization, delegation, and building a more scalable service model. I’m also always happy to compare notes on Microsoft 365, networking, security, backups, or any of the other technical rabbit holes we all seem to find ourselves in. Looking forward to getting to know everyone and contributing where I can. For those of you who have been running an MSP for a while, what is one change you made that had the biggest impact on making the business easier to run or more scalable?
0 repliesHello everyone, [member], representing [company], a Brazilian Managed Service Provider based in Araraquara, in the state of São Paulo. 🇧🇷 With almost three decades of experience, [company] has evolved from an internet service provider into a technology partner focused on managed IT services, cybersecurity, cloud solutions, corporate hosting and security operations. We help companies manage and protect their technology infrastructure, with a strong focus on continuity, security, reliability and operational efficiency. We are joining MSPAlliance as part of our commitment to continuously evolve our organization and, most importantly, raise our standards across every level of our operation and customer service. Our goal is to strengthen our compliance, processes, governance and cybersecurity practices, ensuring that our technical expertise is supported by internationally recognized standards and best practices. We believe that delivering excellent technology services goes beyond having the right tools and expertise — it also means having the right processes, controls, people and commitment to continuously improve. We are looking forward to learning from the MSPAlliance community, exchanging experiences with other MSPs and contributing to this global ecosystem.
0 repliesHi everyone, I'm [member], CEO of [company], a managed service provider founded in 2019 with offices in Amsterdam [company], Antwerp and Karaman. We support 150+ mid-market clients across the Benelux with IT service desk, staff augmentation, managed IT, cybersecurity, cloud (Azure, Microsoft 365, AWS), managed networking, Wi-Fi analysis, IT consultancy and hardware services. Retail is our leading vertical, alongside healthcare, transport & logistics, education, manufacturing and professional services. We joined MSPAlliance mainly to strengthen our cybersecurity compliance posture (NIS2/DORA readiness), look into Cyber Verify certification, and connect with vendor partners as we keep growing our client base. Looking forward to learning from this community, and happy to help with anything Benelux-related!
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