ST. HELIER, JERSEY – November 12, 2007: Kaseya, a global provider of IT automation software, today announced its plans to expand its network of partners, resellers and customers into the Middle East IT market. The company will target Managed Service Providers (MSPs) and corporate customers in the region, and has appointed reseller industry veteran Jim McMahon as region manager to spearhead the new expansion.
To coincide with the Middle East expansion, Kaseya also launched its UK and Dutch websites – further evidence that Kaseya is executing its strategy to lead the global market in providing IT automation software for delivering managed services. The sites www.kaseya.nl and www.kaseya.co.uk aim to better serve businesses in those geographies.
Kaseya will focus initially on signing deals with the numerous MSPs currently active across the Middle East – including the United Arab Emirates, Saudi Arabia, Qatar and Kuwait – and is offering interested MSPs the chance to download and use its software at no charge for a 30 day evaluation period. McMahon has already identified a significant number of key targets across the region. The company’s technology allows MSPs to shift their business models from the provision of ”break/fix” services for their clients to more proactive management and monitoring services.
McMahon, Kaseya Middle East Region manager, commented, “The traditional break/fix IT services model has had its day. In an increasingly competitive environment, managed service providers simply cannot deliver the depth, breadth or quality of service required using the traditional on site, engineer based approach. Recent research by IDC valued the IT services market in the UAE alone at $507.81 million in 2006 and expects the market to grow to $964 million by 2011. The highly scalable Kaseya IT automation software will help MSPs to deliver corporate level services to support this growing demand.
“By using an integrated, automated solution from Kaseya, IT service providers can ensure patch and security updates are always carried out; that anti-spyware is up to date; anti-virus software is correctly configured; and temporary Internet files deleted. Furthermore, alerts raised by monitoring software can be acted upon – not by an engineer on standby but by an automated solution that can repair and reboot machines remotely,” McMahon said.
Kaseya Corporation CEO Gerald Blackie said his company’s expansion into the Middle East was a logical step for sustained growth. “The focus on easing the complexity of providing IT managed services is driving customers – both corporate customers and IT solution providers – to the Kaseya platform. We are excited to have someone like Jim McMahon join our organization to expand our operations to meet the demand in this important region. Our focus has always been on delivering technology that is second to none, and that focus is paying off in customer satisfaction and brand reputation as well as bookings growth,” Blackie added.
McMahon is a senior IT executive with almost 20-years experience in managing sales, marketing and business operations. He joins Kaseya from Avocent, where he was Systems Integrator sales manager. Before this, he spent eight years working for Dell, including two years on an international assignment as the Middle East Enterprise sales manager.
McMahon was selected as a member of the Compaq management startup team in the Middle East where he developed the server and storage business. He also spent nearly 10 years covering the Middle East with Intergraph Corporation based out of Cyprus, Saudi Arabia and Dubai.
McMahon concluded, “The MSP market in the Middle East is advanced and well developed but currently organizations are missing the necessary automation software to deliver best value to customers. By creating the right policies and services, via an automated framework, providers can ensure all machines under management are always running at peak efficiency.”
Kaseya will support its Middle East expansion by running a series of educational seminars – entitled”Roadmap to Success for IT Service Providers.”
Two web-based seminars are scheduled for November:
November 15 9:00—10:30 ET
November 27 4:00-5:30 ET
For full details and to sign up, visit www.kaseya.co.uk
Kaseya – a Sioux Indian word meaning "to serve and protect” – was founded in 2002. It recorded a 208% increase in sales bookings in the first half of 2007 when compared to those from the same period in 2006.
About Kaseya
Kaseya is a global provider of IT automation software for IT solution providers and corporate IT organisations that benefit from deploying Kaseya’s systems management capabilities. Kaseya allows businesses to proactively manage distributed IT infrastructure easily and efficiently with one integrated Web-based platform. Kaseya’s technology has been deployed on over one million machines in more than 25 countries around the world.