Six Secrets to Negotiating Managed Services Agreements – MSPWorld Spring 2015
Six Secrets to Negotiating Managed Services Agreements – MSPWorld Spring 2015 — a Legal, Healthcare, Verticals resource in the MSPAlliance Managed Services Institute library.
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Adding Cloud Solutions to Customer Contracts – MSPWorld Spring 2015
Adding-Cloud-Solutions-to-Customer-Contracts
Cloud Law – MSPWord Orlando 2013
Cloud-Law
How to Win and Retain Them Without Getting Sued
Every MSP wants regulated customers. Sticky relationships, approved budgets, and high satisfaction rates are just some of the benefits of delivering managed services to these customers. But, how do you service these regulated customers while at the same time minimizing your risk? Using a…
Reseller Risks for Microsoft SPLA and CSP
Presented at MSPWorld 2017 Conference in New Orleans by Rob Scott. Many MSP’s are considering adding cloud solutions to their menu of services. The market for hosted software solutions that incorporate or that are built on Microsoft programs is a lucrative one. However, Microsoft has very…