Network and endpoint security company Sophos today announced MSP Connect, a new partner program for Managed Service Providers (MSPs). The new program is designed to help MSPs enhance their operational efficiency and profitability.
The new Sophos MSP Connect program provides access to the company’s portfolio of endpoint and network security products with aggregate pricing. MSPs are now able to manage all Sophos solutions for every customer through a centralized management platform, Sophos Central. Within Sophos Central is Sophos Central-Partner, a specialized dashboard that allows MSPs to distribute licenses, add new customers on demand, cross-sell and upsell services, drive recurring revenue and have a clear, real-time perspective on all customer activity. MSPs can respond to security incidents and track alerts of all levels directly from the dashboard, so time spent handling incidents, including minor ones, is more productive and effective.
The Sophos Central-Partner dashboard integrates with Professional Service Automation (PSA) software, and MSPs can integrate with and customize Remote Monitoring and Management (RMM) software from leading vendors to deploy and update Sophos agents locally.
“MSPs benefit from aggregate licensing models, and with Sophos they will also benefit from more effective synchronized security. The Sophos Central-Partner dashboard will enable MSPs to manage security for endpoint, mobile, network, email, web, wireless and data privacy solutions in a single pane of glass, which is absolutely essential when business owners and employees are working in and out of the office with multiple devices,” said Scott Barlow, vice president, global MSP, Sophos. “The intelligence sharing and automated response to incidents through our Security Heartbeat technology enables partners to more efficiently provide uninterrupted world-class service to protect and defend against threats. All of this is available through flexible billing models that are easy for MSPs to implement and designed for greater profitability.”
MSP Connect features cost-effective term licensing, and offers qualified partners the option to register for MSP Connect Flex billing, which includes monthly aggregate billing, in arrears, for simplified accounting and cash flow management. The Flex option includes a dedicated technical account manager.
Sophos sells exclusively through its channel of more than 15,000 resellers worldwide and is dedicated to the growth and success of MSPs. As part of the new program and Sophos’ “channel first, channel only” business strategy, the company offers MSP sales consulting training and certification, co-branded marketing assets, 24/7 support and in-depth Sophos Central-Partner dashboard training to help build the skills and expertise of its partners.
“In order to grow, my team needs to leverage vendors like Sophos with security solutions that protect against all vulnerabilities, whether in the network, on the endpoint, in the cloud or wherever an end user may travel with their mobile device,” said Karl Bickmore, partner, Snap Tech IT, a Sophos MSP in Tempe, Arizona. “With Sophos MSP Connect, we can also focus on and expand into vertical markets, as well as have the peace of mind that we are deploying the most advanced security available. This lets us build solid, trustworthy relationships and continue to provide invaluable advisory services for our customers.”
Visit Sophos’ dedicated MSP Connect webpage for additional information. A white paper, Building a Next-Gen Managed Security Practice, is also available.