The decision to change from a break/fix or reactive IT company into a proactive or managed services company is not an easy one, nor should it be undertaken lightly. Being an MSP is a commitment to your clients, and doing things in a very different way. Here are some considerations to help you in your decision-making process.
Summary:
- Why do you want to be an MSP?
- Do clients have anything to do with this change?
- Do you understand what is required of you?
- It’s more than just buying the right software
- Be in it to win!