By Charles Weaver
My opinion and analysis of the week’s news and events in a succinct summary format. Feel free to comment.
Have MSPs Lost the Public Trust?
No! This is a very complicated and important topic, and one that we ought to examine more frequently within the managed services profession. In this episode we examine the question of why the public trust in MSPs is even in doubt.
Questions like these are often raised with ulterior motives (I.e., to sell something to an MSP). I have no problem asking the question, as long as we do so with without a sales motive. MSPs are undoubtedly in a position of trusted advisor, even 2 years into a global pandemic. As I mention in the episode, it is not a question of whether MSPs maintain their trusted advisor status, it is whether they are continually earning that trust rather than being given it blindly and without effort.
MSPs do not deserve to be trusted just because they are MSPs. MSPs ought to be trusted if they have earned that trust by their clients.
Four Reasons to Use an MSP...from Forbes
An article in Forbes articulating reasons why companies ought to consider using an MSP. I like reading these pieces, especially when they end up in mainstream media outlets such as Forbes, because they offer a glimpse into how the non-channel world views our profession.
After a difficult year with supply chain attacks dominating the news, it is nice to see these types of articles promote the obvious (and still relevant) reasons why MSPs are so vital to organizations of all sizes.
Not all Cyber Attacks Involve Malware
A follow up analysis of an article we ran in last week’s MSPNews newsletter, this podcast delves further into the CrowdStrike study of 20221 cyber-attacks and breaches. In this episode of MSPZone, we explore why focusing solely or predominantly on email threats may not be the best approach for a cybersecurity framework.
