As we begin a new year, the inevitable question on many MSP minds is what lies ahead for 2019. For some MSPs, there are questions about how to identify and maximize opportunities. Others, however, might be thinking whether it is too late to enter the managed services profession. Regardless of what your questions might be for 2019, MSPWorld is a great place to start getting answers.

Areas of Focus in 2019 for Growth-Oriented MSPs

MSPs wanting to maximize growth in 2019 need to pay attention to the following areas:

Security – this practice area remains the most critical for MSPs, as it is the area least practiced by MSPs today. Put differently, I know a lot of MSPs who are uncomfortable delivering managed service services. I’m not sure why they feel this way, but MSPs have been actively securing customer environments for decades, just not calling the services a security offering.

MSPs need to get in the managed security game immediately in order to stay relevant. MSPs cannot sit this one out!

Internal Training Programs – as previously discussed on this site, MSPs have the solution to their staffing shortages within their organizations. MSPs have a labor supply problem which needs to be addressed. Until colleges, universities, and other educational institutions start producing managed services talent, MSPs would be well advised to begin their own training programs, right within their organizations.

Transparency – the days of MSPs operating in secret are officially over. What this means is that MSPs no longer have the ability to perform work without showing how they did it. Put differently, MSPs must demonstrate how they are interacting with customer data; this is the new normal.

Finally, MSPs need to start looking at the larger world. For too long, we have been an internally focused profession, largely dealing with issues nobody else bothered to know about…as long as IT was working. Today, IT drives business. There is no getting around IT or IT management. MSPs need to take their place in the business world and play the role they were destined to play.

If you are interested in this session, there will be a panel on this topic at MSPWorld.

Tags : MSPs,MSPWorld

Post A Comment
YouTube Logo | MSPAlliance

Subscribe to MSPAlliance on YouTube!

Explore a world of valuable content, including full-length podcast episodes and clips, thought-provoking special interviews, immersive events, enriching webinars, live streams, and more.

Join our community on YouTube, subscribe to our channel, and elevate your MSP journey!

Mobile and Laptop device image of YouTube MSPAlliance Channel | MSPAlliance

Have questions?

We're here to help! Fill out the form below and we will get back to you as soon as possible.


First Name *
Last Name: *
Contact Email: *
Phone: 
Questions: 
*
*Required Fields
Note: It is our responsibility to protect your privacy and we guarantee that your data will be completely confidential.

Phone:

1-800-672-9205

Email:

info@MSPAlliance.com

[/qode_elements_holder]

Contact us

Address:

510 Meadowmont Village Cir, #289 | Chapel Hill, NC 27517

MSP News

Sign up for MSP News, the weekly newsletter bringing you news and analysis from the managed services industry.