There has been a trend in the last few years where multi-year managed services agreements have been getting shorter in their term. This trend is not evidence of a change in demand for managed services, rather a shift in how clients want to interact with their MSPs.

Today, as parts of the world begin to reopen from the pandemic quarantine, MSPs may need to re-examine their service contracts to determine what durations will be optimal for clients. Clients desperately in need of managed services, may be hesitant to engage in longer term, multi-year contacts and may want shorter 1 year (or less) durations in order to get through this recovery period with minimal risk.

The MSP Zone speaks with Stephen Sweett, president of Buchanan Technologies about MSP contract lengths, and how MSPs are better suited to survive difficult economic periods compared to other IT service provider business models.

Tags : Buchanan Technologies,MSP agreements

Post A Comment

Have questions?

We're here to help! Fill out the form below and we will get back to you as soon as possible.

Contact us

Address:

100 Europa Drive, Suite 569 | Chapel Hill, NC 27517

Phone:

1-800-672-9205

Email:

info@MSPAlliance.com

Sign Up For Our Newsletter


By submitting this form, you are consenting to receive marketing emails from: MSPAlliance, 100 Europa Drive, Chapel Hill, NC, 27517, https://www.mspalliance.com. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact