A Position Paper on Public Policy, Legislation, and Private Sector Changes Needed to Fortify Cybersecurity, Managed Service Providers, and Their Customers By Charles Weaver & Robert Scott Introduction Over the past few years,...
In the aftermath of recent ransomware attacks on software companies used by MSPs, the question of how do we respond as a community is, and should, be asked. Some believe...
"Secretive" cloud providers have a problem. So do the MSPs who use these cloud providers. Fixing the issue of cloud computing secrecy and lack of transparency is important to the...
What's the difference between internal IT departments and managed service providers? There are some important distinctions which define the relationships between internal IT and the external MSP. Understanding those differences...
MSPs have never been more in demand than they are today. Because of this position of influence, MSPs are also being targeted in order to gain access to customer data....
It was almost an inevitability that MSPs would begin to rethink their procurement of managed services enabling tools in the wake of the Kaseya ransomware attack. Sure enough, we are starting...
What's an MSP? What is an MSSP? What is a SOCaaS? These terms are common throughout the managed services community but often have overlap and can cause confusion. We will...
To all of you bloggers out there with aspirations of becoming an "expert" in managed services and providing MSPs with advice on how to respond to the Kaseya ransomware attack,...