Category Archives: FAQ

Private Cloud Computing

The term private cloud computing may have multiple meanings to different people, but it is generally considered to be the opposite of public cloud com...

Read more

Remote Monitoring & Management (RMM)

RMM ...

Read more

Help Desk

The Help Desk (sometimes called a service desk) is oftentimes confused or mistaken for a Read more

NOC (Network Operation Center)

The NOC, or Network Operation Center, is usually a physical location where a MSP delivers their managed services. The NOC is the heart or nerve center...

Read more

Definition of Managed Services

Managed Services is a term that can mean many things to many different people. Some uses of the term managed services do not have any hin...

Read more