SAN FRANCISCO, CA, October 3rd, 2005 FusionStorm, an award-winning national provider of technology solutions to businesses of all sizes, announced today that it is the first company to achieve accreditation in the newly-established Managed Services Accreditation Program (MSAP). Sponsored by the MSPAlliance, the MSAP is a best practice and standards based program specifically created for the managed services industry. The program provides managed services customers with a baseline comparison that considers financial stability, facilities, managed services practices, and customer satisfaction.
Establishment of the MSAP is the culmination of months of effort on the part of the MSPAlliance Advisory board, which includes executives from the managed services industry, including FusionStorm CEO, John Varel.
As a founding member of the MSPAlliance I believe that this is a major milestone in the managed services industry,” said John Varel, CEO of FusionStorm. “We now have a set of verifiable benchmarks to which managed service providers can be held accountable.”
MSAP Accreditation gives FusionStorm customers even further assurance that our managed service offerings meet the highest standards of professional service, said Vince Conroy, FusionStorm CTO. Were pleased to have contributed to the development of the MSAP and honored to be the first company to achieve accreditation.
FusionStorm has long been a vocal advocate of the managed services industry and business model, said Charles Weaver, president of the MSPAlliance. We are very pleased to see them receive this honor.
MSAP was created, using a wide base of criteria that will properly encompass a wide range of managed service providers. By covering buying and service delivery criteria that matter to customers, the MSAP certification program tracks and measures a satisfactory level of professional and business practices, helping MSPs to consistently deliver superior services to their clients.
The MSPAlliance, with more than 200 corporate members worldwide, is committed to increasing reliability and dependability in the industry surrounding the value and benefit of using Managed Service Providers to provide a wide range of mission-critical services. In addition, the MSPAlliance collects data on the practice of managed services on behalf of its members, to help them increase the value delivery of IT to the organizations they serve.
About FusionStorm
FusionStorm — “Making Technology Work” — is a leading, national provider of IT products, professional services, support contract services and 24×7 managed services for enterprises of all sizes. The company delivers complete solutions for system infrastructure, storage, networking, voice-over-IP, security, database, disaster recovery, managed hosting and remote managed services. FusionStorm offices include San Francisco (HQ), San Jose, Sacramento, Los Angeles, Las Vegas, Cincinnati and Boston. The companys web site is www.fusionstorm.com and the toll-free phone is 800.228.TECH (8324).