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What’s Hidden in your SPLA?
As presented by Julie Machal-Fulks at MSPWorld Las Vegas 2016. What's Hidden in Your SPLA?
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How to Win and Retain Them Without Getting Sued
Every MSP wants regulated customers. Sticky relationships, approved budgets, and high satisfaction rates are just some of the benefits of delivering managed services to these customers. But, how do you service these regulated customers while at the same time minimizing your risk? Using a…