In part 3 of our best practices series, we examine the service catalog. Now that you have your business plan and the right tools, it is time to create your service catalog. Some of you may be wondering what the purpose of a service catalog is, but do not worry. We will explain everything.

The service catalog is an important, some say vital, component of your managed services practice and will help you improve efficiency, reduce risk, and close more deals, as much as it will decrease manual steps, avoid costly sales missteps, and align customer and MSP goals.

Highlights:

• Service catalog explained
• How to create your service catalog
• Benefits of service catalog:
  • legal
  • sales/marketing
  • service delivery