06 Dec MSP Attrition, Not Consolidation
I have been giving a lot of thought to the issue of "MSP consolidation" and why I have a problem with it. To summarize, people have floated the idea that...
MSP Tag
13 Nov Managed Services 2019 M&A Update
I am starting to hear a lot of "gossip" about mergers and acquisitions in the managed services community. M&A activity for MSPs has an ebb and flow, very similar to...
30 Aug The Liability of Not Using a MSP
I wrote an article back in 2000 about the value of using an MSP to perform routine IT work so your internal IT department could focus on other things. Using...
22 Aug You’re Only As Good As Your Weakest Vendor
You invite someone to a party. When that person shows up, they have brought 5 more people with them, and you don't know any of those 5 individuals. This is...
17 Aug What’s In Your Service Catalog?
Whenever an MSP contacts me asking for help in solving a problem, many times there are common characteristics I identify. These characteristics can become markers for issues within managed services...
09 Aug MSP Disclosure Rules Could Be Coming
For years, software developers have had programs to help them identify flaws in their code. Well-meaning coders (white hat hackers) and not so well-meaning coders (black hat hackers) have circled...
03 Aug Now Hiring MSP Workers
It is no secret that the managed services profession has been suffering from a talent shortage for the past few years. This shortage is not going away anytime soon. This...
01 Aug MSPs Should Never Win on Price
“You never want to win on price, you want to win on the value of your product." Diane Greene, CEO of Google Cloud said this about cloud computing, but this...