16 Jun Setting up Your Managed Services Portfolio
There are many reasons why you should have a managed services portfolio. Some call it a service catalog, others a service offering. Whatever you call it, the importance of having...
service agreements Tag
04 Mar The Death of Pay as you Go?
MSPs are facing increased pressure by some vendors who are requiring minimum recurring revenue levels in order to add new services, such as security. What will this mean for your...
02 Dec Current Best Practices in Managed Service Contracts
Managed services agreements are crucial for MSPs and clients. Everything from the duration of the agreement, to pricing, limitation of liability, and other elements necessary to the relationship between MSP...
18 Aug MSP Flexibility in Contracts
Talk to any MSP today, and they likely will tell you they are quite busy. Managed services clients are keeping their MSPs busy with pandemic reopening and other operational changes...
13 Aug Use Service Agreements to Encourage Positive Cyber Hygiene
Written by: Charles Weaver, CEO of MSPAlliance As MSPs deal with millions of work from home users to support, it is about time we have a candid discussion about implementing positive...
15 Jun RMM Legal Agreements – What MSPs Need to Know
MSP platform vendors have undergone a lot of change in the last few years. The same is true with their partner agreements. But, are these agreements too one-sided and do...
11 May Legal Tips for Dealing with MSP Clients During Pandemic
MSPs are looking for innovative and effective ways to maintain stability during this difficult period. As the pandemic continues to create confusion and lack of certainty, MSPs do have tools...
21 Apr Is it Time to Tear Up Your Master Service Agreement?
MSPs have been using contracts for many years to structure and codify their managed services relationships with clients. One of the tools MSPs have been using quite effectively in the...