Part of the responsibility of being an MSP is to understand what is being said about your profession. The task of observing how “non-industry” people and organizations talk about MSPs is of particular concern, because it can create negative or even false ideas about how we operate.
Sometimes, the content comes in a mixed fashion, where it is not all right, but it is also not entirely wrong. This is the case today where we examine an article on the “pros and cons” of using a managed service provider.
- How do tech writers view MSPs?
- What do they get right?
- What do they not understand?
- How can we fix this misunderstanding moving forward?
MSP Zone Show Notes: