Managing any object (as a managed service) requires skill. But, beyond mere expertise, there are several critical characteristics that can really make your private cloud managed services offering take off in 2021.

Here are 4 fundamental process changes your MSP practice can implement in 2021 to improve your private cloud offering.

• Automating the back-office workflow
• Offering a self-service portal that can be accessed by both end-customers and the internal help desk
• Automating service fulfillment to allow for efficiency in provisioning
• Offering flexible pricing and resource consumption just like the public cloud hyperscalers

MSP Zone Guest: Alan Zurakowski, HyAlto