Managing any object (as a managed service) requires skill. But, beyond mere expertise, there are several critical characteristics that can really make your private cloud managed services offering take off in 2021.

Here are 4 fundamental process changes your MSP practice can implement in 2021 to improve your private cloud offering.

  • Automating the back-office workflow
  • Offering a self-service portal that can be accessed by both end-customers and the internal help desk
  • Automating service fulfillment to allow for efficiency in provisioning
  • Offering flexible pricing and resource consumption just like the public cloud hyperscalers

MSP Zone Guest: Alan Zurakowski, HyAlto

Tags : private cloud,process automation

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