Managing any object (as a managed service) requires skill. But, beyond mere expertise, there are several critical characteristics that can really make your private cloud managed services offering take off in 2021.
Here are 4 fundamental process changes your MSP practice can implement in 2021 to improve your private cloud offering.
- Automating the back-office workflow
- Offering a self-service portal that can be accessed by both end-customers and the internal help desk
- Automating service fulfillment to allow for efficiency in provisioning
- Offering flexible pricing and resource consumption just like the public cloud hyperscalers
MSP Zone Guest: Alan Zurakowski, HyAlto