Can AI Save Managed Services?

As a general statement, artificial intelligence (AI) has not had much of a role to play in the birth or growth of the managed services profession. MSP...

MSPs Can Still Make Money Managing Email

Do you think that managing Exchange servers and email accounts no longer matter? You may want to look at the recent report by the Federal Burea of Inv...

MSP Disclosure Rules Could Be Coming

For years, software developers have had programs to help them identify flaws in their code. Well-meaning coders (white hat hackers) and not so well-me...

Now Hiring MSP Workers

It is no secret that the managed services profession has been suffering from a talent shortage for the past few years. This shortage is not going away...

MSPs Should Never Win on Price

“You never want to win on price, you want to win on the value of your product." Diane Greene, CEO of Google Cloud said this about cloud computing, ...

Does Your MSP Practice Really Need a NOC?

The short answer is yes. Although it is well into 2018, there are still companies building managed services teams. These new MSPs frequently need assi...

Born in the Cloud Analysts

I recently read about a new report from an analyst firm claiming the North American cloud computing industry would reach 130 billion USD by 2024. It i...

Walmart IoT Strategy Holds Key Lesson for MSPs

MSPs must always keep an eye towards the future. The reinvention of your managed services practice should always be happening if you want to remain ah...

MSP Security Is a Two Way Street

A quick observation about MSPs and security based on some recent inbound emails I've received. When we talk about security and managed service provid...

MSPAlliance Announces Data Analytics Summit for Managed Service Providers

Attendees to Receive Valuable Data Comprised of Operational Metrics, Financials, Technical, KPIs, Forecasting, Growth Strategies and Benchmarking Anal...