For 25 years MSPs have been attempting to communicate why they are necessary to their clients. For existing managed services customers, this value makes sense since they already know what

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Ransomware is a problem for everyone. MSPs fight every day to keep their clients safe from ransomware, and yet, we must plan for the worst case scenario.  MSPs need to

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  CISA published their advisory bulletin addressing risk considerations for organizations thinking about using managed service providers. This is a great advisory, but it has some areas of potential misinterpretation

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It is a question we used to get often during the early days of managed services. Particularly, when organizations did not fully understand the requirements of owning IT infrastructure. To

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By Charles Weaver Highlights What end-user concerns need to be addressed with regards to MSP security Lessons learned from the past several years Standardized security best practices all MSPs should

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There has been a lot of discussion concerning the MSP regulation our profession should have. Standards for MSPs, cyber practices to reduce the number of cyberattacks, etc. Instead, I’d like

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How should your managed services catalog change, if at all, when delivering your offerings in the cloud? How can you use your updated services catalog to improve your sales and

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Every MSP needs to have an important conversation with their clients about cyberattacks and ransomware. These conversations don’t have to be difficult, but they have to happen. Here are my

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