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For 25 years MSPs have been attempting to communicate why they are necessary to their clients. For existing managed services customers, this value makes sense since they already know what
Ransomware is a problem for everyone. MSPs fight every day to keep their clients safe from ransomware, and yet, we must plan for the worst case scenario. MSPs need to
CISA published their advisory bulletin addressing risk considerations for organizations thinking about using managed service providers. This is a great advisory, but it has some areas of potential misinterpretation
It is a question we used to get often during the early days of managed services. Particularly, when organizations did not fully understand the requirements of owning IT infrastructure. To
By Charles Weaver Highlights What end-user concerns need to be addressed with regards to MSP security Lessons learned from the past several years Standardized security best practices all MSPs should
There has been a lot of discussion concerning the MSP regulation our profession should have. Standards for MSPs, cyber practices to reduce the number of cyberattacks, etc. Instead, I’d like
How should your managed services catalog change, if at all, when delivering your offerings in the cloud? How can you use your updated services catalog to improve your sales and
Every MSP needs to have an important conversation with their clients about cyberattacks and ransomware. These conversations don’t have to be difficult, but they have to happen. Here are my
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