Who is in your MSP Friend’s List?

Your Facebook friends list controls who has access to your "private" information on the social media platform. Hopefully, if you care about your pri...

Vietnam Launches Tough Cyber Law

You wouldn't normally associate the country of Vietnam as being tough on cybercrime and data privacy, but you may want to think again. According to a...

MSPs Should Charge More for GDPR Clients

For some time now, MSPAlliance has argued for a risk-based approach to pricing for managed services. This model minimizes the commodity-driven approac...

Targeting of MSPs Shows Increasing Stakes of Cyber Warfare

MSPs are coming under attack. The attacks were first reported by the Australian government and now we are getting warnings from the United States. ...

Stop Losing Managed Services Deals Over Lack of Certification

It is common for us to hear MSPs say that they have lost a managed services contract because of a lack of certification or audit. I would like to addr...

If Facebook is Vulnerable, What Else Can Hackers Access?

News of the latest Facebook breach is spreading fast and providing ammunition for legislators who want any reason to regulate big public cloud compani...

Kaseya Strikes Back at Datto with Purchase of Spanning

RMM platform company Kaseya® today announced the acquisition of Spanning Cloud Apps, a provider of SaaS data protection. Founded in 2010, Spanning ha...

MSPs Face Increasing Pressure for Transparency

If there is a recurring theme MSPs need to be aware of it is the demand by customers and their proxies (more on that below) for greater transparency. ...

Should MSPs Hunt Cybercriminals?

I think this is the first time I'm writing about this topic, even if it isn't the first time this topic has come up in the context of managed servic...

US National Privacy Law Would Impact MSPs

If you read the news about a national United States data privacy law and wonder whether it has anything to do with managed services, it does. The inte...