Australian ransomware ban inevitable
Australia is making significant strides towards what could become an outright ban on ransomware payments. How will this news impact MSPs? MSPs need to be upgrading their managed services policies, practices, and customers, preparing for a future where ransomware payments are no longer allowed. The writing is on the wall and there can be no doubt about what is coming. How can you prepare?
- Update your MSP policies today!
- Communicate coming changes to customers
- Revise your service catalog, pricing, and contracts
- Set a switchover date and stick to it!
My advice to a growing MSP company
Recently, one of our members reached out with some questions about how to achieve growth while simultaneously addressing a sizeable break/fix client base. It’s a really good question and one that I know a lot of MSPs face.
- First, acknowledge that break/fix customers inhibit managed services growth
- Second, have a plan to migrate those break/fix customers to managed services plans
- Third, execute your plan and have a timeline. Don’t make it an “open-ended” strategy.
Mike Cullen, RIP
Some of you have heard the news about Mike Cullen. It’s important to reflect on notable achievements made by companies and individuals, and Mike Cullen certainly deserves remembrance and reflection for his work in the managed services profession.