An Interview with Fred Voccola, CEO of Kaseya

Kaseya now owns Datto. A purchase which cost them $6.2 billion. The big four are technically the big three, although every indication is that Datto will remain intact in many

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Are MSPs Facing a Recession?

While managed services has enjoyed nearly two consecutive decades of strong growth, there have been peaks and valleys along the way. In this episode we examine the current economic climate

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Preparing for a Ransomware Attack: A Guide for MSPs

Despite even the best security measures, none of us are immune from the menace of ransomware attacks. 2021 saw not only an increase in attacks, but more evolved ransomware variants

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The Role of Reactive IT

If you have a dominant amount of your IT management practice coming from break/fix or reactive IT, then you should listen to this episode. Break/fix vs managed services used to

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Managing Hybrid IT: New Opportunities for MSPs

MSP software visionary Gavin Garbutt of Augmentt drops into the MSP Zone to discuss the opportunity for MSPs to manage hybrid IT environments. Not sure what hybrid IT is? Not

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A Tale of Two MSPs

This episode presents a tale of two MSPs. Not actual MSPs, but two types of MSPs as viewed through the lens of two news stories presenting MSPs and how customers

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