Written by: Myra Snyder, Sr. Manager, Certifications and MSP Analyst Each year MSPs have an increasing variety of ticketing systems available for their use. New technologies are flooding the market, allowing...
The news about ConnectWise selling to private equity firm Thoma Bravo should come as no surprise to those of you who have been reading this website. Starting as early as...
I suppose when you live long enough you get to an age where you reflect more on what is past and (slightly) less on what is ahead. When I heard...
RMM platform company Kaseya® today announced the acquisition of Spanning Cloud Apps, a provider of SaaS data protection. Founded in 2010, Spanning has more than 10,000 active MSP and enterprise...
As a general statement, artificial intelligence (AI) has not had much of a role to play in the birth or growth of the managed services profession. MSPs have long been...
The short answer is yes. Although it is well into 2018, there are still companies building managed services teams. These new MSPs frequently need assistance with how best to create...
If the merger between RMM/PSA company Kaseya and backup vendor Unitrends is a surprise to you, then you haven't been paying attention. The merger, announced today, creates a formidable entity...
I've written a lot about the RMM and PSA wars. These battles between companies are not new and have been going on for many years...